Buyer answers

Frequently Asked Questions

What is the minimum order quantity?

Sawn timber usually starts at one 40' container; logs and square timber may start from five containers depending on species and production. Trial orders are welcome once the minimum shipping quantity is met. Mixed specifications can sometimes be arranged; mixed species are assessed case by case.

How do you price hardwood lumber?

Prices follow species, grade, dimensions, drying and current sea freight, quoted per cubic meter or per container. FOB and CFR to your port. Send your specification for a written quotation; quotes are valid subject to stock, production cost and freight movement.

Do you kiln dry or air dry?

Both. Air drying is standard for many species; kiln drying is available for selected products, with moisture content set per species, thickness and order requirement.

What grades can you supply?

FAS or commercially agreed grades per contract, with thickness, width, length and tolerances as agreed.

How do I know the cargo matches the offer?

Before shipment we provide photos, video and stuffing documents of the actual goods so you can verify what is being loaded.

Which payment terms do you accept?

T/T with 30% deposit and 70% against copies of the B/L and agreed documents; at-sight L/C accepted, usance L/C assessed by issuing bank and term.

How long is lead time?

Stock orders ship promptly after payment and booking. Production orders are typically 1-2 months depending on species, sawing and drying; rain season, road transport, port congestion and vessel schedules can extend this.

Do you deliver to our warehouse?

We quote FOB shipping port or CFR destination port. Door and warehouse delivery are not provided.

Do you have FSC certification?

We do not currently hold FSC certification for company-wide promotion. Export documents are arranged per species, origin country and destination-country requirements.

What export documents come with the shipment?

Every shipment ships with a complete document set: Bill of Lading, Certificate of Origin, phytosanitary certificate issued by the exporting country's quarantine authority, CITES permit for regulated species, and a detailed packing list (species, sizes, volumes, serial numbers, container loading). This supports your customs declaration, verification and compliance audit.

More questions? Contact our export team.

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